Stand up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.
Worry-free 30 Day Returns
We want to make sure that you’re happy with your items, so we will gladly provide an exchange, online store credit or refund your item(s) if you change your mind.
Due to the volume of orders during busy periods, delays of 3-5 business days upon receiving your return can be expected. Rest assured, once it has been processed, you will be notified via a confirmation email.
To speed up the returns process, please be sure to include your returns form.
Please note, Online return address is not a retail location, no drop-offs please..
Although we aim to provide our customers with products of the highest standard and quality, if you believe you have received a faulty/incorrect item, please contact us so we can guide you through the returns process and help resolve the problem as swiftly as possible. Please note that we’ll need a photo or two showing the fault, which will speed up the returns process for you.
Log a return for an item. Once we receive the item back, we will process an exchange. Please note: This is stock dependant. If not stock is available on your exchange, a refund will be provided
When returning your items, you can choose to receive a store credit instead of a refund. We’ll also send you an email as soon as your store credit is ready to be used. You can select to use your store credit under the payment tab in the checkout. To check your balance at any time, simply log into your Converse account and click on Store Credit. Note: Store credit is availabel to be used online only and not at any of our retail brick and morter stores.
Style Code | A00916C |
---|---|
Wrong Sizing Message | This style runs true to size. |
Size Chart | Rookie Apparel |
Size Chart Half | No |
Age | Adults |
Category | High Top |
Color | Black |
Gender | Unisex |
Free Delivery | Yes |
Rollover Image | /a/0/a00916c_c_08x1_1.jpg |